Our privacy policy

Polaris Management Consulting

Effective Date: 22 January 2025


1. Introduction

Polaris Management Consulting ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website, polaris.au, and interact with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).


2. Information We Collect

We may collect the following personal information:

  • Contact Information: Name, email address, phone number, social media profiles (e.g., LinkedIn), physical work address, company name, and job title.


3. How We Collect Personal Information

We collect personal information directly from you through:

  • Website Forms: When you fill out forms on our website.
  • Ongoing Communications: Information gathered during our interactions with you.


4. Purpose of Collecting Personal Information

We collect your personal information to:

  • Provide and Improve Services: Enhance the quality and relevance of our consulting services.
  • Marketing Communications: Inform you about our services, updates, and events.


5. Use and Disclosure of Personal Information

Your personal information is securely stored in our Customer Relationship Management (CRM) system and is accessed only by authorised company staff. We do not share your personal information with third parties unless required by law.


6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our security measures include:

  • Secure CRM System: Utilising a CRM system with robust security features, including two-factor authentication (2FA).
  • Reliance on CRM Security: Depending on the CRM system to maintain access and usage logs for customer records.


7. Data Retention

We retain your personal information for as long as there is continuous and relevant contact. Records are regularly reviewed, and inactive records are deleted after seven years of dormancy.


8. Access and Correction of Personal Information

You have the right to access and correct your personal information held by us. To do so, please contact us at admin@polaris.au. We will respond to your request in accordance with applicable laws.


9. Complaints and Contact Information

If you have any concerns or complaints about how we handle your personal information, please contact us at:

We will address your complaint promptly and in accordance with our legal obligations.


10. Collection of Information from Children

Our services are not directed towards individuals under the age of 16, and we do not knowingly collect information from children.


11. International Data Transfers

Your personal information is stored in our CRM system, which is hosted in the United States East region. While we do not intentionally transfer your personal information across borders, the hosting of our CRM system in the United States constitutes an international data transfer. We take reasonable steps to ensure that data security and appropriate privacy practices are maintained. We will only disclose your personal information to overseas third parties if:

  • You have provided consent; or
  • The disclosure is required or authorised by law.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting a notice on our website or by other appropriate means. We encourage you to review this policy periodically to stay informed about how we protect your information.


13. Additional Information

For more information about privacy protection in New South Wales, you may contact the Information and Privacy Commission NSW:


14. Acceptance of This Policy

By using our website and services, you signify your acceptance of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.


This Privacy Policy was last updated on 22 January 2025.